:root{--ink:#0e0f13;--paper:#f5f6f8;--surface:#fff;--line:#dcdee4;--muted:#565b67;--radius:14px;--max:1160px;--ease-out:cubic-bezier(.16, 1, .3, 1);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{background:var(--paper);color:var(--ink);-webkit-font-smoothing:antialiased;word-break:keep-all;overflow-wrap:break-word;margin:0;font-family:Pretendard Variable,Pretendard,-apple-system,Apple SD Gothic Neo,Noto Sans KR,sans-serif;font-size:17px;line-height:1.7}img{max-width:100%;height:auto;display:block}::selection{background:var(--ink);color:var(--paper)}a{color:inherit;text-underline-offset:.22em;text-decoration-thickness:1px}:focus-visible{outline:2px solid var(--ink);outline-offset:3px;border-radius:6px}.wrap{width:min(var(--max), 100% - 40px);margin-inline:auto}.top{border-bottom:1px solid var(--line);background:var(--paper)}.top .wrap{justify-content:space-between;align-items:center;gap:16px;height:64px;display:flex}.brand{align-items:center;gap:12px;text-decoration:none;display:inline-flex}.brand img{width:30px}.wordmark{letter-spacing:.18em;text-transform:uppercase;font-size:14px;font-weight:800}footer{border-top:1px solid var(--line);color:var(--muted);padding:32px 0 48px;font-size:14px}footer .wrap{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px 28px;display:flex}footer nav{flex-wrap:wrap;gap:20px;display:flex}footer a{text-decoration:none}footer a:hover{color:var(--ink)}main.support{max-width:760px;min-height:70vh;padding:clamp(40px,7vw,88px) 0 112px}main.support h1{letter-spacing:-.04em;margin:0;font-size:clamp(36px,6vw,64px);font-weight:800;line-height:1.08}.intro,.muted{color:var(--muted)}.intro{margin:14px 0 0;font-size:clamp(17px,1.8vw,20px)}[role=alert]{color:#7a1414;background:#fde8e8;border-radius:12px;margin:24px 0 0;padding:12px 16px;font-weight:600}form{background:var(--surface);border:1px solid var(--line);border-radius:calc(var(--radius) + 6px);gap:20px;margin-top:36px;padding:clamp(20px,4vw,36px);display:grid}label{gap:6px;font-size:15px;font-weight:700;display:grid}input,select,textarea,button{font:inherit}input:not([type=checkbox]):not([type=file]),select,textarea{background:var(--paper);width:100%;color:var(--ink);border:1px solid #a9adb8;border-radius:12px;padding:12px 14px;font-size:16px;font-weight:400}input:not([type=checkbox]):focus,select:focus,textarea:focus{outline:2px solid var(--ink);outline-offset:1px;background:var(--surface)}textarea{resize:vertical;min-height:170px}button{cursor:pointer;background:var(--ink);color:#fff;min-height:48px;transition:transform .25s var(--ease-out);border:0;border-radius:999px;padding:0 26px;font-weight:700}button:hover{transform:translateY(-2px)}button:active{transform:scale(.98)}.check{align-items:baseline;gap:8px;font-weight:400;display:flex}.trap{position:absolute;left:-9999px}form>.check{order:1}form>button{order:2;justify-self:start}input[type=checkbox]{accent-color:var(--ink);width:18px;height:18px}input[type=file]{color:var(--muted);font-size:15px;font-weight:400}input[type=file]::file-selector-button{background:var(--surface);color:var(--ink);font:inherit;cursor:pointer;border:1px solid #a9adb8;border-radius:999px;margin-right:14px;padding:8px 16px;font-weight:600}input[type=file]::file-selector-button:hover{border-color:var(--ink)}.thread{gap:14px;margin:32px 0;display:grid}.message{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);white-space:pre-wrap;max-width:90%;padding:18px 20px}.message.customer{background:var(--ink);color:#fff;border-color:var(--ink);justify-self:end}.message.customer a{color:#fff}.message img{border-radius:8px;width:150px;margin-top:10px}.status{border:1px solid #a9adb8;border-radius:999px;margin-top:10px;padding:3px 12px;font-size:14px;font-weight:600;display:inline-block}.actions{flex-wrap:wrap;gap:12px;display:flex}.actions button+button{color:var(--ink);border:1px solid var(--ink);background:0 0}main.support>a{margin-top:20px;font-weight:700;display:inline-block}@media (prefers-reduced-motion:reduce){button{transition:none}}